The wait times are excruciatingly long, especially considering how often they don't even come close to getting your order correct. Wish the Corp office cared, because I've called to complain multiple times; they just say there's nothing that they can do, as it's a franchise restaurant....sad really.
I am an employee here, we all try our best to do what we can to provide excellent customer service. Honestly, I would rate it as a three as a customer, but working here and experiencing the life of a fast food worker... 5 stars because we all try so hard. I can't be oblivious towards some employees being slackers, however. You get that anywhere though!
Had a large order the fries were warm the big Mac didn't have lettuce on it n mcrib didn't have onions they apparently couldn't make the order correctly
Worst service EVER! ZERO STARS!!!! The food was rock hard and the food looked like someone sat a weight on top if it, it was smashed and smothered in ketchup, and the outside if the sandwhich wraps were COVERED in grease! When i confronted them they alk stood around and laughed whike talking about us like we were unreasonable. This was after we asked for a vanilla cone and the girk said she would try because the Ice cream machine was being funny . She then handed us out the worst looking ice cream cone I've ever seen and it was dripping all over the place I refused to touch it!! I told her no, " I do not want that and I will not touch that". The worker then went to get another ice cream cone and walked to the window with it, and before she got to the window, it fell on the ground and that's when she decided she would hand me my money back and rudely say, "ice cream machine is not working!!!" Utterly disgusted and the manager Tasha didnt do anything to help. She brought our two re-made sandwhiches to the car and walked away! Pathetic customer service skills! I advise everyone to NEVER GO TO THIS MCDONALDS!
Good location, about the only thing around! But they have good service and friendly people.
Mcdonald S is a US Cafe based in Delphi, Indiana. Mcdonald S is located at 501 W Main St, Delphi, IN 46923, USA.
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